Avenue George V Paris
Contact Us
At Avenue George V Paris, we’re always here to assist you and ensure you have the best shopping experience. Whether you’re a private client or a retailer, our dedicated team is ready to support and guide you.
For any inquiries about your order, delivery, or our collections, feel free to reach out via email or phone. We’re available Monday to Friday, from 9:00 AM to 6:00 PM (Paris time).
FAQ
When will I receive my order?
All orders placed before 2 PM are shipped the same day via FedEx Express or DHL. Orders placed after 2 PM will be shipped the next business day.
I didn’t receive a confirmation email for my order. What should I do?
Check your SPAM or junk mail folder. Also, ensure you entered your email address correctly during checkout. If the issue persists, feel free to contact us via email or WhatsApp.
Do you offer returns or exchanges?
Yes, we accept returns within 14 days of receiving your order. The products must be in their original condition. Contact us for a return label and detailed instructions.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can track your package in real-time directly on the FedEx or DHL website.
Can I modify or cancel an order after placing it?
If your order hasn’t been shipped yet, you can request a modification or cancellation by contacting us promptly. Once the order is shipped, modifications are no longer possible, but you can still return the items if needed.
What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, Amex), PayPal, and cryptocurrencies (Bitcoin, Ethereum, USDT). Bank transfers are also available for professional clients.
Do you offer international shipping?
Yes, we ship worldwide through FedEx and DHL. Delivery times vary depending on the destination but remain fast and reliable.
How can I contact customer service?
You can reach us by email at contact@avenuegeorgev.com. Our team is available Monday to Friday, from 9 AM to 6 PM (Paris time).
Can I order as a professional (B2B)?
Yes, we have a dedicated portal for professionals. Register on our B2B page to access our catalog and special offers. If you have questions, contact us directly.
